HELP
FREQUENTLY ASKED QUESTIONS.
Useful answers before and after your order.
How do I choose a size?
Use the Size Guide and the fit note on each product. Contact us with your measurements if you would like help.
Can I change an order?
Contact us as quickly as possible. We can make changes only before the order is packed.
How do I track delivery?
Tracking is shared by email after dispatch and appears in your account when you order while signed in.
How should I care for KIKOZAN pieces?
Follow the garment label and product care note. Most pieces benefit from cool gentle washing and shade drying.